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PAN India Service Network

End-to-End Service Support

From installation to annual maintenance, calibration to spare parts — our expert engineers are available 24 × 7 to keep your test chambers performing at peak efficiency.

Installation & Commissioning
Annual Maintenance Contracts
24 × 7 Breakdown Support
Home Services
24 × 7
Service Availability
4 Hr
Response Time (AMC)
500+
Systems Serviced
PAN India
Service Coverage
What We Offer

Our Service Capabilities

Comprehensive after-sales and technical support designed to maximise uptime, accuracy, and longevity of your test equipment.

Installation & Commissioning

Professional on-site installation, mechanical assembly, electrical connections, refrigerant charging and functional validation by our factory-trained engineers.

  • Site preparation & levelling
  • Utility connection & safety checks
  • Performance verification & FAT

Annual Maintenance Contract

Scheduled preventive maintenance visits, priority breakdown response and parts coverage — keeping your chambers in peak condition all year long.

  • 2 preventive maintenance visits/year
  • Priority 4-hour response time
  • Comprehensive & parts-inclusive plans

Breakdown & Repair Services

Rapid on-call response for unplanned failures. Our engineers diagnose, repair and restore your chamber to full operation with minimal disruption to your test schedules.

  • 24 × 7 emergency call support
  • Compressor, heater & sensor repairs
  • Controller faults & refrigerant leaks

Calibration & Validation

NABL-traceable temperature and humidity calibration with detailed uncertainty reports to satisfy audit requirements and international standards.

  • NABL-traceable calibration certificates
  • Spatial uniformity mapping
  • IQ / OQ / PQ documentation

Genuine Spare Parts Supply

Fast supply of OEM-quality spare parts from our stocked warehouse — compressors, heaters, sensors, controllers and refrigeration components.

  • OEM-quality components only
  • Same-day dispatch for critical parts
  • Multi-brand compatibility

Training & Technical Consultation

On-site and remote training sessions for operators and test engineers, covering chamber operation, programming, troubleshooting and standard compliance.

  • Operator certification programmes
  • Test method development support
  • Remote diagnostics & consultation
Service Process

How Our Service Works

A structured, hassle-free process from your first call to complete resolution.

01

Raise a Request

Call our helpline, WhatsApp or submit the online form — we log your request immediately.

02

Engineer Assignment

A qualified field engineer nearest to your location is assigned and you receive confirmation within 30 minutes.

03

Diagnosis & Repair

On-site fault diagnosis, repair or part replacement — with transparent cost estimation before work begins.

04

Handover & Report

Functional test sign-off, service report with findings and recommendations, and satisfaction confirmation.

Maintenance Plans

Annual Maintenance Contract Plans

Choose the level of coverage that suits your uptime requirements and budget.

BASIC

Labour Only

Ideal for newer equipment still under parts warranty.

  • 2 preventive maintenance visits
  • Unlimited breakdown visits (labour)
  • 8-hour response time
  • Email & phone support
  • Parts not included
  • Calibration not included
PREMIUM

All-Inclusive

Total peace of mind for regulated industries.

  • 4 preventive maintenance visits
  • Unlimited breakdown visits
  • Priority 2-hour response time
  • All parts & refrigerant covered
  • Annual calibration included
  • Dedicated account engineer
Our Edge

Why Choose Reveal Service?

Backed by 15+ years of field expertise and a deep understanding of environmental test systems.

Factory-Trained Engineers

All service engineers are trained at our Pune facility and certified on the full product range — not third-party contractors.

Fast Response Time

AMC customers receive a guaranteed 4-hour response. For critical emergencies we aim to be on-site same day, nationally.

Stocked Spare Parts

We maintain an extensive spare-parts inventory — most critical components can be dispatched same day to minimise downtime.

PAN India Coverage

Service centres and field engineers in Pune, Delhi, Chennai, Bangalore, Hyderabad and across tier-2 industrial cities.

NABL-Traceable Calibration

Calibrations are traceable to national standards and accepted for IATF, ISO 17025, IECQ and pharmaceutical audits.

24 × 7 Remote Support

Phone and WhatsApp technical support around the clock. Many faults resolved remotely — before an engineer even needs to visit.

Coverage Network

Serving Industries Across India

Our field service network ensures fast on-site support wherever your facility is located.

Pune & Mumbai

Head office & primary service hub — fastest response

Delhi NCR

Dedicated engineer covering Gurugram, Noida & Manesar

Chennai & Bangalore

South India coverage — automotive & electronics clusters

Hyderabad & Vizag

Pharma, defence & aerospace industries

Ahmedabad & Surat

Chemical, textile & packaging sectors

Roorkee & Haridwar

Growing FMCG & electronics hub — branch coming soon

Sectors Served

Industries We Support

Field-proven service expertise across the most demanding industrial sectors.

Automotive

IATF-compliant testing

Electronics & EV

Battery & PCB validation

Pharmaceuticals

ICH stability studies

Aerospace & Defence

MIL-STD testing

Renewable Energy

Solar & wind components

FMCG & Packaging

Shelf-life simulation

Research & Academia

R&D labs & institutes

Electrical & Power

Transformer & switch gear

Need Immediate Service Support?

Reach our service team right now — 24 × 7 helpline or submit a service request online.